FREQUENTLY ASKED QUESTIONS
We’ve put together some commonly asked questions to give you more information about Euro Plus and the cover we offer. If you have a question that is not answered below please use the contact us page.
The policy covers each driver and all passengers in the insured vehicle. The insured vehicle must not be carrying more than the recommended number of passengers (maximum being 8 including the driver).
Your trip must start in the UK, Isle of Man or Channel Islands and must be purchased before travel.
A car, motorcycle over 150cc, motorised caravan, minibus, light van, estate car or 4×4 sport utility vehicle registered in the United Kingdom, the Isle of Man or the Channel Islands. Towed caravans or trailers are not covered unless the additional premium is paid.
No more than 15 years old at the date you buy the policy.
Not more than 3,500kg in weight (including any load), 7 metres long, 3 metres high and 2.3 metres wide.
Not carrying more than the recommended number of passengers (maximum being 8 including the driver).
Kept in a safe and roadworthy condition and serviced in accordance with the manufacturers specifications.
Andorra, Austria, Belgium, Bulgaria, Canaries, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.
NOTE: The policy does not cover trips within the UK, the Channel Islands or the Isle of Man, other than during the direct journeys between your home and your international departure point.
Please note, this option is not available online. Please call us on 02392 419 070 (Monday to Friday, 8am – 6pm, closed Bank Holidays).
Motor Breakdown Service
Outside your home country:
Tel: +44 (0) 20 8666 9226
Fax: +44 (0) 20 8603 0204
Within your home country:
Tel: 020 8666 9226
Fax: 020 8603 0204
Further details of this service are shown in your Insurance Policy.
The Insurance Policy includes important telephone numbers including the Motor Breakdown Service that is available to you 24 hours a day, 365 days a year.
Allianz Global Assistance is a trading name of AWP Assistance UK Ltd who are authorised and regulated by the Financial Conduct Authority (FCA). This can be checked on the FCA’s register by visiting the FCA’s website at www.fca.org.uk or by contacting them on 0800 111 6768 or 0300 500 8082.